Contacting the Clinic:
Our Practice Manager Mrs Joan Combs can take appointment booking requests and patient queries by phone on Tuesday to Thursday between 8:30am and 3pm. Outside of these times please text a message or fill in the form below to make a request. If you would like a call back then don't forget to leave a phone number and the best time for us to call you. Please note the office is closed from Friday to Monday and all staff are part time.
Our Number is: 07496080755
We can be contacted at: firstname.lastname@example.org
Clinic email Policy (for existing patients):
Due to the pressure of email requests to the clinic we are looking to restrict the time allocated to answering patient emails. It is understandable that patients may need to ask questions after visiting the clinic but this needs to be balanced against the time we can spend on each email.
Emails that will take Dr Davies more than 5 minutes to answer or will require her to sit down and review the patient records to understand the issue will be billed for at £55 for 15 minutes.
Suggestions to help us to answer your queries quickly and efficiently:
From here they will be triaged by either the Practice Manager Mrs Combs or PA Mrs Sarah Watson. If you could help us by indicating the nature of your email in the subject line this would also be helpful. Examples of who is responsible for common queries:
If your email is forwarded to Dr Davies, then it will be dealt with in turn and generally on a Friday (admin day). This may take 7-10 days due to the amount of other patients also requesting email advice. If your request is urgent then please mark it as such and we will try to deal with it in an appropriate timescale. When ordering prescriptions please do so well in advance to ensure you get the new medication in time.
Please do bear in mind:
Fee Schedule (from 1st November 2019):
New Patient Packages
For patients attending the clinic we recommend discussing the most appropriate package with Dr Sarah at your initial appointment. Depending on your presentation, additional tests may be recommended for some patients (with additional lab fees).
We haven't put our prices up but have put the first 2 consultations and testing into a bundle so those wishing to register with us can see the full expected cost of testing and initial consultations. For anyone wishing to have an initial consultation only without testing, the fee remains £440.
Functional Medicine New Patient Package £1,545
Advanced Functional Medicine New Patient Package £1,945
As per the standard package but:
Premium Functional Medicine New Patient Package £2,785
As per the Advanced package with:
Advanced PLUS New Patient Package £2,285
As per Advanced packagePLUS:
Premium PLUS New Patient Package £3115
As per Premium package PLUS
Health Optimisation New Patient Package (Work with Dr Sarah Through a Health coach) £845
Not sure which package is right for you? Call us for advice – or book the standard package. We can easily upgrade you when you arrive in clinic andyour needs are clarified.
Bespoke packages also available on request for patients transferring from other Functional Medicine Providers who may have multiple previous Functional tests to interpret. Please discuss your individual needs with the clinic.
Follow on Clinic sessions – for existing Clinic patients only:
Follow on Consultations with Dr Sarah (Online or in clinic with written report plus 30-minute Nutritionist support session):
*Significant panels include Genova ONE test, NutrEval, GI effects or Lifecode Genomics panels.
15-minute New Patient Clarity session with Dr Sarah £55
15-minute phone appointment with Dr Sarah (includes written advice) £110
30-minute phone appointment with Dr Sarah (includes written advice) £220
30-minute Phone consultation with Nutritional Therapist
Add on Health Coaching:
30-minutes Phone consultation with Health Coach £65
Course of coaching sessions (2.5 hours spread over 2-3 months)
Simple phlebotomy fee in clinic £55
Phlebotomy anywhere in the UK for adults through our partner MSS £60
Phlebotomy & centrifugation in clinic (eg NutrEval Test) £165
B12 injection teach in existing consultation (includes 1 box of B12 injections) £30
New Patient visit for B12 teaching (with demonstration of injection and 1 box of injections) £80
Private prescription sent to UK address £5.50
Prescription with postage to outside UK £7.50
Postage and Packing for small items and test kits £5.00
Booking and cancellation fees:
All of our new patient packages can be secured with a non-refundable £275 booking fee.
We usually require 10 working days to change the appointment date. The remainder of the fee is payable at the end of the 1st appointment. Secure credit card payments are taken online via Stripe.
If a clinic session is cancelled within 1 week of scheduled appointment or for on the day non-attendance, a fee will be charged reflecting time allocated with Dr Sarah for the booking:
Please Note: Fees may be subject to change although notice will generally be given.